2 INTRODUCTION Contents CSR definitions CEO statement Our business Sustainability approach Safety at the core Targets and progress Ethics & integrity Commitments Environment Quality & reliability Supply chain Workplace Community About our reporting 2 3 4 6 8 10 12 14 16 22 24 28 32 38 What is CSR? The European parliament defines Corporate Social Responsibility (CSR) as “The responsibility of enterprises for their impact on society” and adds that “to fully meet their corporate social responsibility, enterprises should have in place a process to integrate social, environmental, ethical and human rights concerns into their business operations and core strategy in close collaboration with their stakeholders.”
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