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DEPARTMENT stars Throughout the week, we recognised and celebrated staff who have consistently demonstrated exceptional service, making a meaningful impact on both customers and colleagues. Elizabeth Mwangosi Sales Tanzania Kelvin Sinkarah Branches Tanzania Hussein Iddi Service Tanzania Emmy Mbilla Finance Tanzania Shaibu Abdallah Parts Tanzania Robert Irina Parts Kenya Abigael Kutto Service Kenya Joseph Mwangi Pre-Sales Kenya Cyrus Cherop Contracted Services Kenya Andrew Ochola Finance Kenya Simon King’ori People and Culture Kenya Rahim Dass Sales Kenya 4
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CX Star Recognition Subira Kashamba After-Sales Tanzania Faith Kibunyi Procurement Kenya The highlight of the celebrations was the announcement of our CX Stars, a prestigious award recognising individuals who consistently go the extra mile in every interaction. Congratulations to Subira Kashamba and Faith Kibunyi for being named the 2024 CX Stars! Your unwavering dedication and teamwork continue to inspire us all. Branch Updates DODOMA Scania Tanzania’s Dodoma branch has moved to NFS Petro Station, Nala, Singida Road, enhancing access to vehicles, parts, and services. Now equipped with two technicians and two service vehicles, the branch ensures faster breakdown support and on-site servicing at customer workshops. Our dedicated team remains committed to regional growth and tailored transport solutions. IRINGA The Iringa branch continues to operate its breakdown vehicle, which is available exclusively for attending to breakdowns. Additionally, the parts outlet remains operational, ensuring continued access to essential parts for customers in the region. Kahama While there are no workshop services available in Kahama, our parts outlet remains open to meet customer needs. For breakdowns or service requirements at customer yards or workshops, technicians from Dodoma or Mwanza will be dispatched to provide support, ensuring seamless coverage across the area. 5
