FAQs What is available under Scania Contracted Services? Scania Maintenance R + M Contracts Premium Range (Delivers comprehensive repair and maintenance services) • R+M Our team of experts is here to handle all your repair and maintenance needs, encompassing every aspect of your vehicle’s driveline. From routine check-ups to intricate repairs, trust us to keep your premium range vehicle at its peak performance. • R + M Lite Sit back and relax as our skilled technicians take charge of maintaining your premium range vehicle. With their knowledge and experience, they will ensure your vehicle’s overall health and longevity. • R + M Battery Electric Experience hassle-free electric vehicle ownership as we offer specialized repair and maintenance services for your battery electric vehicle. Our technicians are well-versed in the intricate workings of these vehicles and will keep your electric journey smooth and worry-free. M Contracts Comfort Range (Guarantees regular maintenance, providing a worry-free service experience) • M + Repair Labour Our maintenance services, coupled with repair labour, will keep your comfort range vehicle in top shape. Say goodbye to unexpected breakdowns and enjoy a stress-free driving experience. • M Our dedicated team will meticulously handle all your maintenance needs, guaranteeing a smooth and uninterrupted journey. With regular planned-servicing, we ensure your comfort range vehicle operates flawlessly for years to come. M + R Contracts Flex Range (Beyond the ordinary, offering maintenance and repair services prioritizing specific needs for your vehicle) • M + Repair for Brake and Suspension System Pamper your vehicle with this specialized service, designed to cater to its unique needs. Our skilled technicians will meticulously handle all brake and suspension system maintenance and repairs, ensuring optimal performance at all times. What is the definition of Maintenance and Repair under Scania Contracted Services? Maintenance - all routine inspections and maintenance work per Scania recommendations, including filters, lubricants, labour and any other maintenance-related material required to keep the vehicle in roadworthy condition throughout the contract periods. Repair - all work and parts, over and above routine Maintenance, necessary to keep the vehicle in roadworthy condition throughout the contract period. FAQs What is covered under Scania Contracted Services? R + M Contracts Premium Range Scope of work covered by the contract Assistance call-out charges Travelling charges to/from the breakdown site Diagnosis Labour for Repairs Replacement of fair wear & tear parts Towing to the nearest Scania Workshop Scheduled Maintenance Lubricants Filters Labour for Maintenance Diagnosis Repair Labour for Fuel and Exhaust System Repair Labour for Electrical System Repair Labour for Cooling System Repair Labour for Brake and Suspension Repair Labour for Steering and Instruments Repair Labour for Clutch Repair Labour for Cab* Repair Labour for Frame Repair Labour for Hubs and Wheels Repair Labour for Driveline Repair Labour for Battery Electric Repair Parts for Fuel and Exhaust System Repair Parts for Electrical System Repair Parts for Cooling System Repair Parts for Brake and Suspension Repair Parts for Steering and Instruments Repair Parts for Clutch Repair Parts for Cab* Repair Parts for Frame Repair Parts for Hubs and Wheels Repair Parts for Driveline Repair Parts for Battery Electric Additional Information Available to Starting options Contract renew R+M R+M Lite R+M battery electric Scania Assistance ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Workshop Services ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ New vehicles only From vehicle delivery Depends on km and age New vehicles only From vehicle delivery Depends on km and age New vehicles only From vehicle delivery Depends on km and age M Contracts Comfort Range M+Repair M Labour ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ New and older vehicles Anytime New and older vehicles Anytime ✓ ✓ M + R Contracts Flex Range M+R for Brake and Suspension System ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ New and older vehicles Anytime ✓ * Not available for buses and coaches
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