SCANIA CONTRACTED SERVICES FAQs WHAT IS SCANIA CONTRACTED SERVICES? Contracted Services provide all repairs and/or maintenance requirements of the vehicle according to manufacturer’s specifications. This is provided to customers for a fee at either per-kilometre or per-month rate, which includes labour and materials. We spread the cost over a desired period of time. To do this, we will first determine the cost of services based on your vehicle’s condition and your contract needs. Then, we’ll spread the total evenly over the years. WHAT ARE THE KEY FEATURES OF SCANIA CONTRACTED SERVICES? Only genuine parts are used. No quotes or approvals are needed to commence contract-covered jobs — this saves time for both parties. Towing service is included (to the nearest Scania workshop), and it is available to you 24 hours daily, in the event roadside repairs are not possible. HOW DOES SCANIA CONTRACTED SERVICES BENEFIT YOU AS A CUSTOMER? Higher vehicle availability with lesser breakdowns — thanks to correct repair methods. Higher resale value — owing to well-maintained vehicles. Reduced administrative work. Savings on unexpected call-outs and towing. No delays on repairs due to pending approvals. Prevention of fraudulent claims on repairs. Savings on waste oil disposal in line with environmental regulations. Budgeting for repair costs is easier, making for steadier cash flow (certainly more beneficial than owning your own workshop). With everything taken care of, you can just focus on accelerating your business. HOW DOES SCANIA CONTRACTED SERVICES WORK? We will determine how much the contract costs and spread it out evenly across the duration. For types of contracts, please refer to the information below.
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