Technical information Manufacturing The bolts are manufactured by operators who are trained and certified according to NS-EN 287-1. Steel grade Plates have a minimum steel grade of S355, and all bolts are manufactured using B500NC. All steel is purchased from steel mills in Europe approved by Kontrollrådet.(For more information, please visit www.kontrollbetong.no/uk) Delivery times Normal delivery time for stocked items will be up to one work week. For items that are not in stock, normal delivery time will be up to two work weeks. shipments and mail packages will be added to the invoice. Other conditions according to NL 09 (General Conditions for the Supply of Machinery and other Mechanical, Electrical and Electronic Equipment). The recipient is responsible for unloading all shipments. Packaging is invoiced at standard current rates. Return Policy Return of goods must be agreed upon in advance in writing by the seller. All returns must be marked with the name of the responsible party at Vik Ørsta who has approved the return. Returns must be packaged in original packaging and clearly labelled with the order number, invoice number or packing slip number. Terms and conditions of sale Prices are EXW Incoterms 2020, excl. VAT. Freight charges for express Products that are stocked by Vik Ørsta may be returned if the item is in perfect condition and saleable. The return will be credited at 50% of the invoiced price. Shipping is paid by the customer. Vik Ørsta reserves the right only to credit items that are in perfect condition and saleable. Specialty products and products that are not stocked by Vik Ørsta will not be credited. The deadline for return of goods is 6 months from the invoice date. Incorrect shipments from Vik Ørsta will be credited 100% according to the invoiced price, and shipping costs will be covered by Vik Ørsta. CombiCoat ® All products are hot-dip galvanised according to NS-EN ISO 1461. We can provide a certificate documenting zinc thickness and workmanship on request. Greater coating thicknesses can be delivered on order. The hot-dip galvanised steel is coated with zinc phosphate in a 7-stage pretreatment before the epoxy coating. CombiCoat ® , which is our trademark for hot-dip galvanizing and powder coating, increases the life of the products. Products can be supplied in any RAL colour. All products with a part number ending with C have been treated with CombiCoat ® . Powder coating Zinc phosphating Hot dip galvanizing Steel 2 PRODUCT CATALOGUE – ROCK SUPPORT
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