Integrated Reefer News | Page 3 Smart solution to reduce costs Star Cool launches remanufactured controller parts As part of continuous efforts to support customers in reducing their costs, Star Cool will launch a new range of remanufactured controller parts. With savings of up to 45% over comparable new parts, this unique solution provides Star Cool customers with a range of tangible benefits. The key feature of the new offering is a high degree of traceability at serial number level. All remanufactured parts will be assigned a new serial number. This is visible on the product label as well as in the reefer software, as soon as the part has been installed. On the one hand, this gives customers increased visibility and traceability of Star Cool remanufactured controller parts, as well as the opportunity to keep tighter control over parts replacement during servicing. At the same time, it minimises the risk that a service vendor mistakenly uses a cheaper remanufactured part for repair but claims the cost of a new part. For service contract purposes, a core charge is applied to either new or remanufactured controller parts respectively to ensure a sustainable and transparent repair programme. One benefit in the way Star Cool is handling cores is that the service vendor receives the core amount back as soon as the core item is registered in our e-service. The service vendor will only be re-invoiced with respective core charge if a core part is missing at the point of collection. This is a clear cashflow advantage for our service vendors as compared to other set-ups, where service vendors need to wait until the core item arrives at the destination to receive their core credits. The remanufactured parts offering is being rolled out worldwide via MCI regional distribution centres from February 2019. Convenient ordering process To ensure seamless delivery and support consistent internal processes, ‘‘To ensure seamless delivery and support consistent internal processes, orders for remanufactured controller parts can be conveniently placed via Star Cool’s e-commerce webpage service.mcicontainers.com. orders for remanufactured controller parts can be conveniently placed via Star Cool’s e-commerce webpage service.mcicontainers.com. Once an order has been placed, it will be expedited as usual through our global network of 8 regional distribution centres, as indicated on the map. Complete confidence and peace of mind Remanufacturing is carried out using only genuine components and materials, and all Star Cool remanufactured parts carry a full 1-year warranty. The controller parts are tested using the same protocols and precise specifications as for new parts. Quality control is ensured by following the same work instructions and processes as applied during original equipment manufacturing. Relevant part numbers and descriptions: CIM 6 electronics: 868510D Controller CIM 6.0, Remanufactured 868510E Controller CIM 6.1, Remanufactured 868511C Power Meas CIM 6, Remanufactured 868513A User Panel CIM 6, Remanufactured 868512A Controller module CA, Remanufactured CIM 5 electronics: 868255C Controller module CIM 5, Remanufactured 868511B Power Meas PCB CIM 5, Remanufactured 868515A Display PCB CIM 5, Remanufactured 69 25 Number of service providers per region 47 Distribution centres / Warehouses 74 12 22 If you would like more information 90 or have any questions about Star Cool’s remanufactured controller parts programme, please contact our central part sales team by email on: sales@starcool.com 33
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