Introduction It was Abraham Lincoln who said, ”The best way to predict your future is to create it.” And to create your future you have to look ahead. Plan your tomorrow now. The purpose of this guide is to assist you in creating your security future. We will consider the habits, impacts and trends of the COVID-19 crisis so that you can create your security concept for tomorrow. This guide is the result of a global collaboration of G4S Academy Specialists from all over the world. Sources were collected and online brainstorming sessions were organised. Different views and different cultural backgrounds were taken into account. This guide is the result of a thorough cross-border analysis in a cocreation approach. We would like to conclude this introduction with a purpose statement and a call for action. The intention of this guide is not to present a complete and allencompassing view on the post-covid 19-security New Normal, but to elaborate and provide qualitative insights from G4S experts as a thought-starters for the creation of the security future of your organisation. Following our G4S Academy approach “Knowledge Created Together” and “Value Created Together”, we would appreciate your feedback and insights on this guide. Together we know more. Please email us your thoughts, agreements, and disagreements to this address info@G4SAcademy.com. Thanks in advance. After this introductory chapter, in the second chapter we will consider the question of what the “New Normal” (the post-COVID-19 world) might look like. Twelve new habits, impacts and trends are identified and discussed. Chapter three links the New Normal to the security solutions, taking into account habits, impacts and trends. In the last chapter, we reach the conclusion of this guide and in chapters five and six we refer to the references and formulate a postscript. 3
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