3. Edition, version 4 WebFragt terms Introduction WebFragt terms apply when Danske Fragtmænd’s IT solution WebFragt is used. Via WebFragt, the customer can create consignments, print freight labels and register consignment notes electronically with Danske Fragtmænd. Webfragt also provides access to electronic booking of pick-up and direct access to the customer’s consignments in Danske Fragtmænd’s Track & Trace service, which shows information about the route of the consignment from consignor to consignee. 1. Customer and user information Only business customers with a valid SE (VAT) number can use WebFragt. The customer must immediately notify Danske Fragtmænd of changes to account number, postal address or other contact details. When entering into the agreement on the use of WebFragt, the customer has provided an email address which is registered at Danske Fragtmænd for use in connection withWebFragt messages. The customer is responsible for updating email addresses in WebFragt. The customer can have one or more users set up for the same customer account with Danske Fragtmænd. Additional users may be set up by contacting Danske Fragtmænd. 2. Start-up and password At the first ‘login’, the user must change the system-generated password sent by email to a password of the user’s own choice. In the event of ‘forgotten password’, the user may obtain the password sent to the registered email address. The user does not have to change his or her password in connection with a reforwarding of the password, and the user must therefore himself or herself assess whether the forwarded email may have been seen by others and by any unauthorised persons. Danske Fragtmænd recommends that the user immediately change the ‘old’ password to a new password of the user’s own choice. The customer is responsible for ensuring that the password is not disclosed to unauthorised parties. 3. Consignment notes and labels Consignments must be registered via WebFragt and consignment notes are printed out at a freight terminal. All consignment units must be provided with a label from WebFragt. Consignments may be created on the dispatch date or be dated forward to another dispatch date. 4. Booking, pick-up and drop-off Booking is integrated in WebFragt. Pick-up, relocation or return of consignments can be ordered via WebFragt. Consignments to the freight terminal can be dropped off during the terminal’s opening hours – see www.fragt.eu 5. Invoice and payment For WebFragt customers, Danske Fragtmænd automatically invoices by email, with the invoice attached as a PDF file with a digital signature. WebFragt customers can choose between three methods of payment: 1. WebAccept – an electronic payment solution that uses NETS ‘Supplier service’ for payment of invoice amounts when they fall due. 2. FIK – joint payment form – form type 71 (invoice). 3. FIK – joint payment form – form type 75 (statement of account). Bank transfer from account to account or cheque payment must not be used. If an invoice is not paid on the due date, Danske Fragtmænd will send a postal invoice and charge the customer an invoice fee in accordance with the rates in force at any given time in Surcharges 2 | WebFragt terms
Download PDF fil