Any waiting time at the place of destination will be charged in accordance with the rates in force at any given time in ‘Surcharges for special services’. The carrier is entitled to refuse to make delivery and to take the goods back to the freight terminal in the consignee’s area if the delivery cannot be made in a secure manner in terms of safety and health. The carrier is entitled to refuse to make delivery and to take the goods back to the freight terminal in the consignee’s area if the delivery cannot be made in a secure manner in terms of safety and health. Reference is made to the applicable working environment rules, and other provisions, in force at any given time. The carrier is only be obliged to deliver the goods against the consignee’s receipt. If, for whatever reason, the consignment cannot be delivered, the goods will be brought back to the freight terminal in the consignee’s area. If the consignee is not present, the carrier will leave a message at the address that the consignee may order a redelivery or pick up the consignment at the freight terminal within eight days. If the freight agreement includes redelivery, the Customer will be debited in accordance with the rates in force at any given time in the ‘Surcharges for special services’. If the freight agreement does not include redelivery, such redelivery requires that the consignee pays for this. Danske Fragtmænd will contact the Customer for instructions if the consignee has not picked up the goods at the freight terminal or ordered redelivery within eight days. If Danske Fragtmænd does not receive the Customer’s instructions within eight days, the goods will be returned, and the Customer will be charged the full freight rate for this. The Customer may authorise Danske Fragtmænd in writing to unload the goods at the place of destination without the consignee’s receipt for the Customer’s liability and risk. The Customer must indemnify Danske Fragtmænd for any claim, including claims resulting from loss, damage, delayetc., which may be brought against Danske Fragtmænd in this connection. The same applies to the consignee. 1.3 Restante The Customer will inform the consignee about the place and deadline for collection of goods sent restante. The consignee’s deadline for collection of restante goods is three weekdays, after the goods have arrived at the freight terminal in the consignee’s area, unless otherwise specified in the consignment note. Delay in collection will be debited in accordance with the rates in force at any given time in ‘Surcharges for special services’. 1.4 Delivery deadline and transport time Danske Fragtmænd’s transport concept is day-to-day delivery in Denmark, without, however, this being regarded as an agreed delivery deadline. The goods are normally delivered the next weekday (Monday to Friday) after the dispatch date for domestic transports, unless otherwise specified in the consignment note. The transport time for international transports will be agreed with the Customer. Consignees located in pedestrian areas, centres or on islands without a permanent bridge connection and consignees with restrictions on opening hours must expect a longer transport time. The same applies to transport of dangerous goods and bulky goods. If delivery has been agreed at a specific hour, this must be entered in the consignment note and the goods must be marked with a DOT sticker. Danske Fragtmænd debits the Customer for this in accordance with the rates in force at any given time in ‘Surcharges for special services’. 1.5 Types of goods, weight and volume Goods are sent as small parcels or general cargo. Small parcels are defined as single lot consignments of maximum 20 kilograms with a total volume of maximum 0.15 cubic metres and maximum dimensions of 1.5 metres on the longest part. General cargo is defined as single lots which, in terms of weight or volume, exceed the limits for small parcels or where there are multiple lots for the same consignee. General cargo also comprises all consignments dispatched carriage forward, all consignments of valuables and COD consignments as well as consignments containing tobacco, wine, spirits and dangerous goods. Unit loads are general cargo consignments of 3,000 kilograms or more to the same consignee. Volume goods is general cargo which has a low density. Volume goods are priced on the basis of the conversion factor: 250 kilograms per cubic metre. Loading metre goods are general cargo on top of which nothing can be loaded. Loading metre goods are priced on the basis of the conversion factor: 1,500 kilograms per loading metre. Long goods are general cargo with a length of between three and six metres. Bulky goods are goods which cannot be handled by one person with a pallet truck or goods with a length of more than six metres. Pallets must not be loaded in excess of their approved weight limit. Consignments of more than three metres must be agreed separately prior to pick-up or drop-off of the goods. 1.6 Packaging The goods must be properly packaged (packed), so they can withstand normal impacts of transport in tarpaulin-fitted vehicles and freight terminal handling. Pallets and general cargo must be able to withstand handling with truck and the like. It must be possible to handle small parcels in a sorting plant where there is no special consideration for arrows marking, glass labels or handle with care labels. Packaging must protect the goods against damage and ensure that the goods do not cause injury to persons or damage to equipment or other goods. The customer is liable for missing or inadequate packaging in accordance with Section 12 of the Danish CMR Act. Danske Fragtmænd is not obliged to provide the Customer with guidance about packaging. Any approval does not exempt the Customer from liability nor does it result in Danske Fragtmænd incurring liability. 1.7 Excluded from transport Danske Fragtmænd does not transport humans and animals (living or dead). Danske Fragtmænd does not transport goods requiring a constant temperature. Malodorous goods as well as heavily soiled goods or packaging, will not be accepted for transport. 4 | Transport execution Transport execution | 5
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