CREATING THE FUTURE 2030 With Creating the Future 2030, we are setting an ambitious strategic direction for the DLG Group of the future. In recent years, we have built a stronger and more robust DLG Group. By improving our earnings capacity and strengthening our financial metrics, we have created a solid foundation for the DLG of the future. With Creating the Future 2030, we are developing the business of the future by building on our solid foundation, while at the same time ensuring that the sustainable transformation is embedded into the core of our business. We are doing this because we want to be a driving force in the transformation of our industry and set the direction. In the period up until 2030, we will therefore take the lead in addressing the challenges facing the world today. With the ambition of commercialising sustainability, we will develop tomorrow’s solutions in collaboration with our partners in science, technology and business, THE GROUP’S STRATEGIC OBJECTIVES WE ARE OUR CUSTOMERS’ PREFERRED PARTNER •We add value for our customers by offering quality products and services •We ensure an eminent customer experience by offering the best service and digital tools in our industry •We are an innovative partner for our customers in the sustainable transition WE CREATE VALUE THROUGH SUSTAINABLE SOLUTIONS •We provide sustainable solutions through investments and partnerships •We contribute to sustainable development through the responsible use of resources •We achieve the goals set out in our sustainability plan ‘Zero’ WE ACHIEVE SUCCESS THROUGH OUR COMMITMENT AND LEADERSHIP •We attract and develop the employees of the future •We unfold potential through diversity, equity and inclusion •We build the organisation’s competences on the basis of strong values and leadership WE DELIVER SOLID FINANCIAL RESULTS •We deliver sustainable growth •We demonstrate cost leadership through operational efficiency •We build financial strength to be able to invest in the future 10 DLG ANNUAL REPORT 2023
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