If you are t hinking about making a complaint . 4 We would like to have a dialogue wit h you .4 Get help and advice from t he pat ient counsellors .4 If you choose t o make a complaint . 5 Complaint s about t reat ment , wait ing t imes, etc. . 5 Complaint s about services, cleaning, etc. . 5 If your complaint is upheld. 6 Power of at torney . 6 Be aware of t he t ime limit for your complaint . 6 How to send in a complaint . 6 If you want t o seek compensat ion . .7 Compensatory payment must be applied for separately . 7 Time limit for seeking compensat ion . 7 3
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